Legal

Privacy Policy

Last updated: March 26, 2026

1. Introduction

Geraew AI ("we", "our", or "Platform"), available at geraew.ai, values and respects the privacy of its users. This Privacy Policy describes how we collect, use, store, share, and protect your personal data in compliance with the Brazilian General Data Protection Law (LGPD – Law No. 13,709/2018).

By using our Platform, you consent to the practices described in this Policy. We recommend reading the entire document carefully.

2. Personal Data Collected

2.1. Data provided by the user

We may collect the following data when you sign up or use the Platform:

Full name
Email address
Profile information (photo, display name)
Payment data (processed by third-party payment gateways)
Prompts (text commands) entered for content generation

2.2. Data collected automatically

When you access the Platform, we automatically collect:

IP address and approximate geolocation data
Browser type, operating system, and device used
Pages visited, access time, and interactions with the Platform
Cookies and similar tracking technologies
Service usage data (type and quantity of generations performed)

2.3. Third-party data

If you log in through third-party services (such as Google or social networks), we may receive basic profile data as authorized by the provider and by you.

3. Purposes of Data Processing

We use your personal data for the following purposes:

Creation and management of your account on the Platform
Provision and improvement of AI image and video generation services
Processing of payments and management of subscriptions
Sending service communications (updates, changes, security notices)
Sending marketing communications (with prior consent and opt-out option)
Usage and performance analysis of the Platform for continuous improvement
Fraud prevention and safeguarding the security of the Platform
Compliance with legal and regulatory obligations
Training and improvement of artificial intelligence models (in anonymized form)

4. Legal Bases for Processing

The processing of your personal data is based on the following legal grounds provided by the LGPD:

Consent

when you expressly authorize the processing (e.g., marketing)

Contract performance

to provide the contracted services

Legitimate interest

to improve the Platform and prevent fraud

Compliance with legal obligation

when required by law or regulation

5. Data Sharing

Your personal data may be shared with:

Payment service providers for processing financial transactions
Infrastructure and cloud hosting providers
Providers of artificial intelligence models used in content generation
Performance analysis and monitoring tools
Competent authorities, when required by law or court order

We do not sell, rent, or market your personal data to third parties for marketing purposes. All partners and suppliers are subject to contractual obligations of confidentiality and data protection.

6. International Data Transfer

Your data may be transferred and stored on servers located outside Brazil, including in countries that may not have data protection laws equivalent to the LGPD. In such cases, we adopt appropriate security measures, such as standard contractual clauses, to ensure the protection of your data.

7. Data Storage and Security

We adopt appropriate technical and organizational measures to protect your personal data against unauthorized access, destruction, loss, alteration, or improper processing, including:

Encryption of data in transit (TLS/SSL) and at rest
Role-based access control
Continuous security monitoring

Your personal data will be stored for the time necessary to fulfill the purposes for which it was collected, or as required by law.

8. Cookies and Tracking Technologies

The Platform uses cookies and similar technologies to:

Keep your session active and remember your preferences
Analyze Platform usage and improve the user experience
Personalize content and advertisements (when applicable)

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect Platform functionality.

9. Data Subject Rights

In accordance with the LGPD, you have the right to:

Confirmation of the existence of processing of your personal data
Access to your personal data
Correction of incomplete, inaccurate, or outdated data
Anonymization, blocking, or elimination of unnecessary data or data processed in non-compliance with the LGPD
Portability of data to another service provider
Deletion of personal data processed based on consent
Information about with whom your data has been shared
Information about the possibility of not providing consent and its consequences
Revocation of consent at any time

To exercise any of these rights, contact us through the channels available on the Platform. We will respond to your request within the legal period of 15 (fifteen) days.

10. Data of Minors

The Platform is not intended for persons under 18 (eighteen) years of age. We do not knowingly collect personal data from minors. If we become aware that data from a minor has been collected without proper consent, we will take the necessary steps to delete it.

11. Changes to this Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or applicable law. The updated version will be published on the Platform with the date of the last modification. We recommend reviewing this document periodically.

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